FAQs
Frequently Asked Questions (FAQ)
1. What products does AutoAdds sell?
At AutoAdds, we offer a wide variety of car accessories, including but not limited to:
- Signal lights and lighting kits
- Car covers and protection accessories
- Tire Pressure Monitoring Systems (TPMS)
- Car interior accessories (seat covers, floor mats, etc.)
- Car exterior accessories (spoilers, bumpers, decals)
- Tools and gadgets for vehicle maintenance and care
We aim to provide everything you need to enhance your vehicle’s performance, safety, and appearance.
2. How do I place an order?
Simply browse our online store, select the car accessories you'd like to purchase, and add them to your cart. When you're ready, proceed to checkout, enter your shipping and payment details, and complete your order securely.
3. Do you offer free shipping?
Yes! We offer free shipping on all orders, with no minimum required, making it easy and affordable to shop for car accessories.
4. How long will it take for my order to arrive?
Typically, delivery takes between 8 to 14 days, depending on your location. Once your order has shipped, you’ll receive a tracking number so you can follow your package.
5. Can I track my order?
Yes! Once your order ships, we’ll send you an email with a tracking number to help you monitor your shipment's progress.
6. What payment methods do you accept?
We accept a variety of payment options, including:
- PayPal
- Other secure payment gateways
7. Can I return an item?
Yes, we offer returns on most items. If you’re not satisfied with your purchase, you can return it within 30 days. We’ll either issue a refund or provide a store credit for your next order. See our return policy for more details.
8. Do you offer installation services for car accessories?
Currently, we do not offer installation services. However, many of our products come with easy-to-follow installation instructions. For complex installations, we recommend seeking professional assistance.
9. Do you ship internationally?
At this time, we only ship within europe,usa,united kingdom,south america,north america. If you are located outside this area, please reach out to our customer service team for further assistance.
10. How do I subscribe to your newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box at the bottom of our homepage. This way, you’ll stay updated on new arrivals, promotions, and special offers!
11. How do I contact customer service?
If you have any questions or need assistance with your order, feel free to contact us:
- Email:contact@autoadds.com
- Customer service is available 24/7
12. What should I do if I receive a damaged item?
We’re sorry if you receive a damaged item. Please contact our customer service team within 14 days, and we will resolve the issue by sending a replacement or issuing a refund.
13. Can I cancel or modify my order after placing it?
Orders are processed quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate changes before the order ships.
14. Are your car accessories compatible with all car models?
Most of our products are designed to be universal and fit a wide range of vehicle models. However, we recommend checking the product specifications to ensure compatibility with your vehicle. If you’re unsure, feel free to reach out to us!